actON QbD | Episode 14: Vendor oversight & RBQM - What's the connection?

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April 29, 2026, 2:00 PM - 3:00 PM
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Moderators

Moderator 1 of the webinar: <b>MyRBQM Academy </b><br>by Cyntegrity

MyRBQM Academy
by Cyntegrity

Organizer

Moderator 2 of the webinar: <p><b>Julien Goncalves<br></b>Cyntegrity<br>Head of Growth</p>

Julien Goncalves
Cyntegrity
Head of Growth

Julien brings years of pre-clinical and clinical research expertise to his strategic leadership role. A dynamic speaker and masterful demonstrator, he thrives in customer-facing engagements, translating complex scientific insights into hands-on RBQM solutions. By bridging sales and marketing through clear, consultative communication, Julien accelerates adoption, deepens client relationships, and delivers measurable impact across the healthcare and life sciences sectors.

Moderator 3 of the webinar: <p><b>Keith Dorricott, MBB</b><br>Cyntegrity<br>Lead Instructor</p>

Keith Dorricott, MBB
Cyntegrity
Lead Instructor

Keith has been a qualified Lean Six Sigma Master Black Belt since 2007. He has a solid background in the practical use of process improvement, business process re-engineering, and metrics in clinical trials. Having a wealth of experience across processes in clinical trials and being a frequent speaker at conferences such as SCOPE and the MCC Summit, Keith helps make the complex understandable. In his spare time, he also facilitates and provides thought leadership for workgroups at the MCC, such as Centralized Monitoring, eCOA, and Vendor Oversight.

June 26, 2024 Michal Helbin

A comprehensive approach to the management of risks in a clinical study. The platform is very well designed, it has been very well presented during the webinar. The platform is detailed but graphically appealing. It utilizes the smart risk categories as proposed by the TransCelerate Biopharma, uses some proprietary tools and knowledge as designed by the Cyntegrity and is easily scalable should any organization need to add more categories at any time. Its a product well done.

October 22, 2025 Naomi Bossman

I appreciate the expertise and interpersonal dynamic of the presenters/moderator, as well as, examples, lessons learned, exercises, and ability to learn from other's experiences. Big fan of Cyntegrity! Thank you for hosting these webinars.

January 13, 2026 Mary Banach

Fantastic as ever. Keith and Johann really now how to make their suggestions applicable to the real world. Thanks, Mary Banach

Appointments

  • April 29, 2026, 2:00 PM - 3:00 PM

Description

Vendor oversight remains a significant challenge in clinical operations. This session highlights how an RBQM approach, supported by systems like Cyntegrity’s MyRBQM Portal, provides structured, data-driven oversight of CROs and other vendors. Participants will learn how centralized dashboards, KRIs, and quality metrics enable sponsors to evaluate vendor performance, ensure protocol adherence, and demonstrate regulatory compliance through transparent, auditable processes that support effective collaboration and accountability.


About "actON QbD" Workshops

Building on the success of our mindsON RBQM workshops, we're excited to introduce the actON QbD series. These workshops combine Quality by Design (QbD) principles with practical, technology-driven demonstrations using the MyRBQM Portal.

Each session highlights a specific use case, such as Protocol Design, Central Monitoring, Medical Monitoring, or many others. A subject matter expert will introduce the selected use case, followed by a live demonstration showcasing how the MyRBQM Portal supports and enhances the process.

Unlike the system-agnostic mindsON RBQM series, actON QbD offers a unique opportunity to explore AI-augmented workflows in action. The workshops demonstrate applying Cyntegrity's technology across various scenarios to deliver efficiency, precision, and actionable insights.

Join us to discover how Quality by Design can be brought to life across countless use cases, transforming workflows with actionable, technology-driven insights.

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